Privacy Policy
Effective April 1, 2025
VedaNu Wellness (“we,” “us,” or “our”) values your privacy and is committed to protecting the personal information and protected health information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us through any online or offline platforms.
1. Information We Collect
We collect information from you in various ways, including when you visit our website, schedule appointments, fill out forms, communicate with us, or use our services.
1.1 Personal Information
This may include information that identifies you personally, such as:
Full name
Date of birth
Mailing address
Email address
Phone number
Medical history and health information
Treatment details and preferences
Insurance information
Payment and billing information
Emergency contact details
1.2 Non-Personal Information
We may collect non-personal information that does not directly identify you, including:
Browser type
IP address
Device information
Pages visited on our website
Time and date of visits
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance user experience, analyze site traffic, and support website functionality. You may disable cookies through your browser settings.
2. How We Use Your Information
We use the information we collect to:
Provide and manage healthcare and aesthetic services
Schedule appointments and maintain patient records
Communicate with you regarding your care and services
Respond to inquiries and support requests
Process payments and manage billing
Comply with legal and regulatory obligations
Improve services and website functionality
Conduct internal business operations and audits
Send marketing communications where permitted and with consent
3. Sharing and Disclosure of Information
We do not sell or rent your personal information or protected health information.
3.1 Service Providers
We may disclose information to third-party service providers who perform functions on our behalf, such as billing, data hosting, analytics, and administrative support, subject to appropriate confidentiality safeguards.
3.2 Legal Requirements
We may disclose information when required by law or when necessary to:
Comply with legal or regulatory obligations
Protect the rights or property of VedaNu Wellness
Prevent or investigate potential wrongdoing
Protect patient safety or public health
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, information may be transferred as part of that transaction in accordance with applicable law.
4. HIPAA Notice of Privacy Practices (Protected Health Information)
VedaNu Wellness uses and discloses protected health information (“PHI”) in accordance with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and applicable state laws. PHI may be used and disclosed for purposes of treatment, payment, and healthcare operations, including coordinating care, managing clinical services, and operating the medical practice.
Patients have the right to access and obtain copies of their medical records, request amendments to their PHI, request restrictions on certain uses or disclosures, request confidential communications, and receive an accounting of disclosures, as permitted by law. Requests to exercise these rights must be submitted to the practice using the contact information below.
VedaNu Wellness is legally required to maintain the privacy and security of PHI, provide notice of its legal duties and privacy practices, and comply with the terms of this notice. This notice may be updated as permitted by law, and revised versions will be made available upon request and posted on the website.
If a patient believes their privacy rights have been violated, they may file a complaint with VedaNu Wellness or with the U.S. Department of Health and Human Services, Office for Civil Rights. Patients will not be retaliated against for filing a complaint.
5. Your Rights and Choices
You have the right to:
Access and review personal information and PHI we maintain
Request corrections to inaccurate or incomplete information
Withdraw consent for marketing communications
Request deletion of information, subject to legal requirements
File a privacy-related complaint
6. Data Retention
We retain personal information and PHI for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Information is securely deleted or anonymized when no longer required.
7. Data Security
We implement administrative, technical, and physical safeguards to protect information, including:
Secure systems and encryption
Role-based access controls
Staff training on privacy and security
While we take reasonable measures to protect information, no system is completely secure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
9. Minors
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted with the revised effective date.
11. Contact Us
For questions about this Privacy Policy or our privacy practices, please contact:
VedaNu Wellness, Inc.
8901 Activity Road
San Diego, CA 92126
Phone: (858) 222-2883
Email: info@vedanuwellness.com
Website: www.vedanuwellness.com