Effective April 1, 2025
VedaNu Wellness (“we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us through any online or offline platforms.
1. Information We Collect
We collect information from you in various ways, including when you visit our website, schedule appointments, fill out forms, communicate with us, or use our services.
1.1. Personal Information
This includes any information that identifies you personally, such as:
- Full name
- Date of birth
- Mailing address
- Email address
- Phone number
- Medical history and health information
- Treatment details and preferences
- Insurance information
- Payment and billing information
- Emergency contact details
1.2. Non-Personal Information
We may collect non-personal information that does not directly identify you, such as:
- Browser type
- IP address
- Device information
- Pages visited on our website
- Time and date of visits
1.3. Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts. You may disable cookies in your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our health and aesthetic services
- Schedule appointments and manage patient records
- Communicate with you about your treatment, updates, and new services
- Respond to inquiries and support requests
- Process payments and manage billing
- Comply with legal and regulatory obligations
- Improve our services and website functionality
- Conduct internal business analysis and audits
- Send marketing materials (with your consent)
3. Sharing and Disclosure of Information
We do not sell or rent your personal information. We may share your data under the following circumstances:
3.1. Service Providers
We may disclose your information to third-party vendors and partners who perform services on our behalf, including billing services, data hosting, analytics, and marketing support.
3.2. Legal Requirements
We may disclose your information if required to do so by law, or if we believe such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of VedaNu Wellness
- Prevent or investigate possible wrongdoing in connection with our services
- Protect the personal safety of users or the public
3.3. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the business transaction.
4. Your Rights and Choices
You have the right to:
- Access and review the personal information we hold about you
- Request corrections to inaccurate or incomplete data
- Withdraw your consent for marketing communications
- Request deletion of your information, subject to legal requirements
- File a complaint with a data protection authority
To exercise your rights, please contact us at info@vedanuwellness.com or (858) 222-2883.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When we no longer need your information, we will securely delete or anonymize it.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These include:
- Secure servers and encryption
- Access controls and authentication
- Staff training on data protection
While we strive to use commercially acceptable means to protect your information, no method of transmission or storage is 100% secure.
7. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we encourage you to review their privacy policies before providing any personal information.
8. Minors
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has provided us with information, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. Your continued use of our services after changes have been made constitutes acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
VedaNu Wellness, Inc.
8901 Activity Road, San Diego, CA 92126
Phone: (858) 222-2883
Email: info@vedanuwellness.com
Website: www.vedanuwellness.com